Shipping & Returns
TWG guarantees 100% satisfaction for our products. If you are unsatisfied with an item that you have purchased, you may return the item for a refund or exchange within 30 days of receiving the order.
Returns and exchanges are subject to the following conditions:
- You are responsible for paying to return the item(s) to our distribution center. There is no additional charge when we ship your exchange items to you.
- Shipping charges will not be refunded for returns.
- Items must be in new condition and able to be repackaged.
Return Address: 8201 Wisconsin Avenue Bethesda, MD 20814