Shipping & Returns

Shipping & Returns

Return Conditions

TWG guarantees 100% satisfaction for our products. If you are unsatisfied with an item that you have purchased, you may return the item for a refund or exchange within 30 days of receiving the order.

Returns and exchanges are subject to the following conditions:

  • You are responsible for paying to return the item(s) to our distribution center. There is no additional charge when we ship your exchange items to you.
  • Shipping charges will not be refunded for returns.
  • Items must be in new condition and able to be repackaged.

Return Address: 8201 Wisconsin Avenue Bethesda, MD 20814

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